Return &Refund Policy

At Bazofino LLC, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return or refund under the conditions below.

Return Eligibility

You may return your item if:

Item is unused and unworn
Item is in original packaging
Item is in resellable condition
Return request is made within 30 days of delivery

Items that do not meet these conditions may not be accepted.

Non-Returnable Items

The following items cannot be returned:

Worn T-shirts or hats
Washed items
Damaged items caused by customer
Clearance or final sale items
Gift cards (if applicable)

Return Process

To start a return, please contact us with:

Your order number
Full name
Reason for return
Photos (if item is damaged)

Once approved, we will provide return instructions.

Customers are responsible for return shipping costs unless the item is defective or incorrect.

Refunds

Once we receive and inspect your return:

Refunds are approved within 3–5 business days
Refunds are issued to original payment method
Shipping fees are non-refundable (unless our error)

Please allow additional time for your bank or card provider to process the refund.

Damaged or Wrong Items

If you receive a damaged or incorrect item, contact us within 48 hours of delivery.
We will send a replacement or issue a full refund.

Exchanges

We only replace items if they are:

Defective
Damaged
Wrong size sent by us
Incorrect item received

Late or Missing Refunds

If you haven’t received your refund:

Check your bank account
Contact your credit card company
Contact your bank

If you still have not received your refund, contact us.

Order Cancellation

Orders can be cancelled within 12 hours of purchase.
After this time, orders may already be processed and cannot be cancelled.

Contact Information

Company Name: Bazofino LLC
Address: 748 E Market ST Louisville, KY 40202, US
Email: support@Bazofino.store
Phone: +1 646 621 2971
Opening Hours: Monday-Friday 9AM-5PM EST